Covid-19 Client Update

The States of Guernsey issued an Island wide self-isolation requirement with effect from 25 March 2020.  This has meant that we have fully implemented our business continuity plan.  The Ferbrache & Farrell team are now looking after your matters from home.

From an operational perspective, we are working in ‘business as usual’ mode using our previously tested home working arrangements.  Our IT and telecommunications infrastructure allow us to operate seamlessly and securely wherever the team may be, and all of our hosting environments are best in class.  The functioning of the hosting environment is not dependent on any physical office facilities as we are fully cloud enabled.

We are observing the directive “Protecting Personal Data in Extraordinary Circumstances” that has been issued by the Office of the Data Protection Authority on 24 March 2020.

There is no material disruption to our service, although logistically some elements of our service may be slower.  The regular telephone numbers that you contact our team on continue to operate.  In relation to documents, we recommend that you send them electronically rather than by post, in order that they can be actioned swiftly.

We are committed to the well-being of our team, and whilst we are operating from home, we are regularly engaging with each other and you through the various technologies available to us.

Without doubt, the next period will be challenging and we remain committed to maintain our services and communications with you. As events materialise, and if you need any assistance, then please do not hesitate to contact us and we will be pleased to help.

We continue to follow the States of Guernsey guidance, and our response will be adjusted according to the rapidly evolving circumstances.  At this time, there is no impact on our services to you, our valued clients, as a result of this situation. Should any events occur that do impact our services we will of course notify you.